Need help with Soti?
Send support, privacy, purchase, plan-generation, and app review questions to the contact below. Please do not include sensitive personal information unless it is necessary for your request.
Email supportSoti support information
Soti has no account system. Your preferences, saved plans, and favourites are stored locally on your device, weekly plans are generated over a secure connection to the Soti backend, and purchases are managed through the App Store and RevenueCat.
Support & feedback: [email protected]
The more accurately your preferences reflect your household — your supermarket, weekly budget, household size, dietary needs, and kitchen equipment — the better each weekly plan fits. You can update preferences at any time and swap any dinner you don't fancy.
Costs shown in Soti are local planning estimates for your chosen supermarket, in your local currency. They are not live store prices and not financial advice, so the total at the till can differ from the estimate.
Preferences, saved plans, favourites, and shopping-list progress are stored locally on your device. Delete saved plans or favourites inside the app to remove them, or delete the app to remove remaining local data.
Soti Pro uses App Store subscriptions. Manage or cancel subscriptions in your Apple Account settings. Deleting the app does not cancel a subscription.
Dietary settings (vegetarian, vegan, pescatarian, gluten-free, dairy-free, nut-free) shape every plan, but they are a planning aid, not a safety system. Always check the labels of the products you buy, especially for allergies.