Need help with Botanica?
Send support, privacy, purchase, diagnosis-result, and app review questions to the contact below. Please do not send sensitive photos or personal information unless it is necessary for your request.
Email supportBotanica support information
Botanica has no account system. Your plants and history are stored locally on your device, the AI diagnosis is optional, and purchases are managed through the App Store and RevenueCat.
Support & feedback: [email protected]
Use a bright, focused photo with the plant or affected area clearly visible. For anything you might touch, eat, or give to a pet, confirm the species with a reliable reference or a qualified professional.
Plants, diagnoses, cure steps, care tips, saved photos, and preferences are stored locally. Delete a plant inside the app to remove its history from your device.
Botanica Pro uses App Store subscriptions. Manage or cancel subscriptions in your Apple Account settings. Deleting the app does not cancel a subscription.
Camera and photo access are used for the photos you diagnose. Notifications are used for care reminders when enabled. You can change these permissions in iOS Settings.
Botanica support is not monitored for emergencies. AI diagnoses are educational and can be wrong. For a person or animal that may have contacted or ingested a plant, contact local emergency or poison control services.