Need help with AquariumBuddy?

Send support, privacy, purchase, scan-result, and app review questions to the contact below. Please do not send sensitive photos or urgent animal-health information unless it is necessary for your request.

Email support

AquariumBuddy support information

AquariumBuddy has no account system. Most app data is stored locally on your device, AI scans are optional, and purchases are managed through the App Store and RevenueCat.

Better scans

Use a bright, focused image. For fish and problem scans, compare AI notes with water tests, behavior, quarantine practice, and advice from a qualified aquatic veterinarian when needed.

Local data

Tank profiles, water tests, care logs, scan history, saved images, preferences, and onboarding answers are stored locally. Reset local aquarium data from Settings inside the app.

Purchases

AquariumBuddy Pro may use monthly or yearly App Store subscriptions. Manage or cancel subscriptions in your Apple Account settings. Deleting the app does not cancel a subscription.

Permissions

Camera and photo access are used for chosen scans. Notifications are used for care reminders when enabled. You can change these permissions in iOS Settings.

Emergency care

AquariumBuddy support is not monitored for emergencies. For urgent fish health, livestock safety, treatment, or water quality concerns, test the water directly and contact a qualified local professional.