Need help with ScaleLens AI?
Send support, privacy, purchase, scan-result, and app review questions to the contact below. Please do not send sensitive photos or private information unless it is necessary for your request.
Email supportScaleLens support information
ScaleLens has no account system. Most data controls live on your device, while purchase management happens through Apple, Google, and RevenueCat depending on platform.
Use a clear image, good lighting, and a common reference object such as a card, coin, pen, or phone when estimating physical scale.
Scan history, thumbnails, settings, unit choice, AI consent, and free-scan counters are stored locally. Delete history in the app or delete the app to remove local app data from the device.
Pro access may be handled through Apple or Google in-app purchase and RevenueCat. Manage subscriptions in your App Store or Google Play account settings.